If you manage a strata property, it’s only a matter of time before a cleaning contract that is not clear turns into non-fulfills tasks, complaints from the residents, and a puzzlement about who is taking care of what. At the same time, you want a contract that is detailed without being hard to manage. That is exactly what we at Bond Services focus on when working with strata cleaning contracts in Sydney, keeping the scope clear and practical for busy property managers and committees.
What Should Be Included In A Strata Cleaning Contract?
A strong strata agreement does more than say “common areas cleaned regularly.” It should reflect how your building is actually used, and match the type of work listed for strata cleaning on our website, such as regular cleaning, hard surface care, carpet care, window cleaning, garden maintenance and waste disposal. The contract is, in fact, a map in order to deem your building clean, divided into the specific areas where people walk every day.
Below is a practical breakdown you can use when reviewing or drafting your next contract.
1. Entrances, Lobbies And Hallways
The front door is the first place people have opinions about, hence your contract ought to properly state the recurring cleaning of entryways, foyers, and lobby floors. Cleaning of hard surfaces, vacuuming and carpet cleaning for mats, runners, and hall carpets, plus dusting of the surfaces that the visitors see first, are all part of this cleaning area.
The services set out for strata cleaning on the Bond Services site highlight regular cleaning and vacuuming & carpet cleaning, which are ideal benchmarks to look for in strata cleaning contracts in Sydney. Make sure the contract states how often these areas are cleaned and whether both daytime and after-hours work are available to suit your building.
2. Staircases, Handrails And Lift Access Areas
Stairs and handrails are the main areas of contact and mark the most important safety zones. Their cleaning process should not only be mentioned in the contract in detail, but also the time period for wiping, disinfecting, and spot cleaning should be specified. Lift lobbies and landings should likewise be regarded as these zones, and floors and high-touch surfaces should receive the same level of care.
If you are hiring a commercial cleaning company in Sydney, it is fair to expect that the specification is totally clear so you understand which stairwells, fire stairs and lift lobby levels are covered, and how many times they are checked. This avoids confusion later if a complaint comes in about a specific level or access point.
3. Windows And Lighting Across The Building
Clean glass and bright lighting change how residents and visitors feel about the property. The strata service outline on our website includes window cleaning and lighting checks, and both of these should appear clearly in strata cleaning contracts in Sydney. Look for details such as: which windows are covered (internal, external, where accessible, foyer glass, lobby doors) and how often they are cleaned. For lighting, the contract should confirm that cleaners report faulty lights during their regular rounds, and note basic tasks such as wiping accessible light fittings or switches in common areas.
4. Waste Rooms, Bins And Outdoor Areas
Waste handling is one of the most important parts of shared living. The Bond Services strata list mentions waste disposal & removal and garden maintenance, which are essential to include clearly in any agreement with a commercial cleaning company in Sydney. Your contract should state who is responsible for moving bins to and from collection points, cleaning bin rooms, wiping lids and managing any spills.
Light garden maintenance, like cleaning, trimming around the bins, and taking out the general trash, should be done in outdoor areas, including the communal garden beds and paths, to make the property exterior look as nice and clean as the interior.
5. Carparks, Pathways And Hard Surfaces
Even though they are often out of sight, carparks and hard paths are high-traffic spaces. The focus on hard surface cleaning in the Bond Services strata service description gives a useful guide for what to request here. In a lot of Sydney strata cleaning contracts, the car parks and driveways are included in a different schedule from the internal areas, so make sure that the frequency is written out clearly.
The contact should outline the areas of activity that include sweeping, loose rubbish removal, and spot cleaning of stains where practical, and it should also cover entry ramps, loading zones, and connecting walkways.
6. Gardens, Courtyards And External Common Areas
Shared outdoor spaces are part of residents’ daily experience. The strata service list on our website specifically highlights garden maintenance, and this should be reflected in your contract with any commercial cleaning company in Sydney. Light gardening tasks should be described in terms of basic weeding, leaf removal from the paths and keeping the garden beds neat.
Courtyards, outdoor areas with seating and play zones should be mentioned too, and together with those areas, notes on sweeping, wiping outdoor furniture and checking for litter should be given so that these areas can stay welcoming and safe for daily use.
7. Toilets, Washrooms And Consumables
In many strata complexes, common toilets or washrooms are used by visitors, staff or residents in shared facilities. Your contract should set out regular cleaning of these spaces, along with how consumables are managed. The strata cleaning outline from Bond Services includes consumables stock & supply, which means items such as toilet paper, hand soap and paper towels are monitored and refilled.
It is important that the agreement clearly states which party is responsible for providing the consumables, the frequency of the stock level checks, and the procedure for reporting any shortages, so there will be no unexpected empty dispensers.
8. Service Frequency, Checklists And Quality Control
The Bond Services site places strong emphasis on regular cleaning and long-term client relationships, backed by 100 per cent satisfaction and more than 30 years of experience. That same level of consistency should come through in your contract. Ask for clear cleaning frequencies for each area, for example, daily, weekly or monthly, instead of broad terms like “as required.”
It also helps if your provider uses written checklists aligned with the scope of work, so every visit can be monitored. You can then link these checklists to routine inspections and reviews with your committee.
9. Safety, Insurance And Site Access Details
Property managers and committees also need confidence around safety and risk. The FAQ section at our website confirms OH&S compliant policies, full public liability insurance and the use of security-screened staff. These points should appear in your strata cleaning contract, along with any site-specific safety requirements such as sign-in procedures, alarm codes or key access.
It is also useful to note who provides cleaning equipment and products, as Bond Services does, and whether there is flexibility if your building prefers certain products for health or environmental reasons.
Get Your Free Strata Cleaning Quote In Sydney Today
A transparent agreement shields your structure, your tenants, and your finances. It transforms a lengthy list of obligations into a functional strategy that includes every access door, corridor, stairs, park, and waste room according to a timetable fitting your property. Should you need assistance linking these checklists to your estate, we can discuss the extent of work with you, tell you how the work corresponds to our strata service list and recommend feasible modifications that suit your board.
Being a cleaning firm based in Sydney, majorly dealing with commercial, office, and strata cleaning, we deeply realise the significance of cleaning that is dependable and done consistently for common properties. When you are ready to put a clearer agreement in place, we at Bond Services are here to help.
